Your Legal Position Before Account Access
Our Legal position is simple: you are responsible for checking whether access is permitted where you live, and we apply account checks before access is completed. Where local law permits, you can open an account with accurate personal details, confirm your phone number and use the
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account only for yourself. We may ask for clarification when account data, payment ownership or withdrawal details do not align. Records connected with DANA, OVO, GoPay, QRIS, bank transfer or a virtual account are handled as transaction records and may be checked against your account details.
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We do not describe access as permission to bypass Indonesian rules. If a legal requirement changes, we may restrict access, request updated details or pause a transaction while the matter is assessed. For a policy change request, contact us through the account support route and include
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the relevant account detail.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.